Berty & Gerty Vintage for ASOS Marketplace

Shipping

Payment

The Berty & Gerty Ltd online store, with its secure server, accepts all major debit and credit cards.

Delivery Policy

Berty & Gerty Vintage will ship your item the next day with Royal Mail tracked. You will receive a tracking number so you can see your items progress.

Where do you Ship?

UK 

Standard postage and packaging charges within the UK is £3.95 standard delivery to UK Mainland, Northern Ireland and Scotland. All orders are sent with Royal Mail Tracked. You will receive an email on dispatch of your order.

International

Berty & Gerty deliver international signed for to the following countries: Australia, Austria, Belgium, Bulgaria, Canada, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Japan, Latvia, Lithuania, Luxembourg, Monaco, Netherlands, New Zealand, Norway, Poland, Portugal, Romania, Spain, Slovak Rep, Slovenia, Switzerland and USA

Items will be sent via Royal Mail International Signed For or courier at £9.95. All orders require a signature upon receipt. You will receive an email on dispatch of your order. If you are not home at the time of delivery you will be left a calling card by your local postal service for you to collect your parcel from your local post office. You must collect your parcel within the set time outlined by your local postal service, after this time your postal service will return your parcel to us.  Email: bertyandgerty@hotmail.com  for more information. Once you receive your email notification of your order dispatch please be aware of this and look out for your delivery or calling card. You can also email : bertyandgerty@hotmail.com  for your order parcel tracking number. Order parcels that are returned to us can be re-delivered but at your own cost, we will notify you by email regarding re-delivery of your order. 

  *Important information: Berty & Gerty Ltd cannot be held responsible for items damaged or lost once dispatched and cannot refund the cost of postage once orders are dispatched.

How much does it cost?

Your ordered items postage is calculated with the costs so you can see how much your item will be before you checkout!

The postage and packing charge varies depending on the country:

Mainland UK, Northern Ireland and Scotland standard delivery 3-7 days £3.95

Channel Islands, Isle of Man, Isle of Wight and Scilly Isles standard delivery 3-7 days £9.95

Austrialia, Austria, Belgium, Bulgaria, Canada, Czech Republic, Denmark, Estoria, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Japan, Latvia, Lithuania, Luxembourg, Monaco, Netherlands, New Zealand, Norway, Poland, Portugal, Romania, Spain, Slovak Rep, Slovenia, Switzerland and USA standard delivery 3- 20 days £9.95

What happens if my order is delivered when I’m not at home?

If you are not home at the time of delivery you will be left a calling card by Royal Mail for you to collect your parcel from your local post office, You must collect your parcel within 7 days, after this time Royal Mail will return your parcel to us, Once you receive your email notification of your order dispatch please be aware of this and look out for your delivery or calling card. You can also email: bertyandgerty@hotmail.com  for your Royal Mail tracking number. Order parcels that are returned to us can be re-delivered but at your own cost, we will notify you by email regarding re-delivery of your order.

Can you leave the delivery in an agreed hiding place or at another location?

Unfortunately we cannot, as all orders require a signature upon receipt at the specified delivery address.

Can someone else sign for my delivery?

Yes, anyone at the specified delivery address can sign for the goods.